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About the role
Key responsibilities & impact- Be accountable for all the equivalent product management responsibilities, at a product area level, including:
- Network across Xero to ensure the products within the portfolio connect to Xero’s strategy,
- objectives and future
- Develops trusting relationships with senior level stakeholders, where conversions lead to
- actionable outcomes
- Articulates a narrative to a diverse set of senior stakeholders to influence outcomes
- Be accountable for all the equivalent product management responsibilities, at portfolio /
- sub-portfolio(s) level, including:
- Understand the Xero context, map out the Xero landscape and identify related value
- streams that might create collaboration opportunities or dependencies
- Define customer vision, bring to life the long-term future state - the difference you're
- going to make in your customers' lives
- Define scope and approach, define our approach to realising the vision, identifying the
- big bets we're going to make and the significant value drops to customers over time,
- including the outcomes we hope to achieve
- Developing a support strategy and plan, create low-fidelity solution concepts to
- explore the solution space and determine the right direction. De-risk assumptions of
- value, usability, feasibility and viability, in ongoing #testlearnrefine loops, increasing
- investment in solution only as confidence grows. Create high-level concepts to
- demonstrate the ideal future experience and set a north-star aspiration to guide future
- decision making
- Launch & monitor, align with Customer teams on launch timing, approach and
- specifics based on the agreed Customer Value Proposition. Lock in external messaging
- and other outward-facing assets. Run through a checklist of all the things that need to
- be considered when launching a new product or feature.
- Collaborate internationally to create horizontal alignment across Xero
- You demonstrate and amplify Xero’s Values
Requirements
What you’ll need- Extensive experience in implementing new and improved approaches to product practice
- Proven ability to drive strategic priorities and help others relate to and align with them
- Demonstrated experience collaborating with diverse and senior stakeholder groups to realise customer / commercial outcomes
- Strong track record of addressing customer needs through innovative use of technology
- Effectively influenced outcomes at all levels in a variety of contexts
- Extensive experience in defining product roadmaps and long term planning at a Portfolio /
- Sub-portfolio(s) level
- Extensive experience within industry sectors relevant to Xero
- Previous experience at a Senior Manager level
- Proven people leadership and ability to successfully motivate individuals and teams
- Extensive experience managing a large and/or complex global portfolio / sub-portfolio(s) to
- deliver customer / business outcomes
- Relevant graduate degree (preferably in a technology or business related field) from a top-tier institution
- Experience leading and coaching other leaders
- Extensive experience in managing product teams, leading cross-functional teams and fostering an open, collaborative team environment
Benefits
Comp & perks- Nurture iterative product improvements,
- Take responsibility for managing risks (in line with Xero Risk Management Standard)
- arising from non-functional concerns including security, privacy, regulatory change
- and compliance, accuracy, responsible data use and availability: consulting with
- stakeholders and leading trade-off decisions
- Nurture lifecycle management & sunsetting, and product improvements. Continuously
- monitor the performance of the product against key success measures and maintain
- an ongoing dialogue with customers to surface and prioritise new opportunities to
- optimise the product, while optimising existing features
- Standardise and improve product practice. Leaders actively support practitioners to
- develop their skills and succeed in their contributions to XPF Activities; they work with
- them to identify growth opportunities, and share their knowledge and experience in
- service of that growth
- Deliberately plan the work you are involved in, forecast key milestones and deliveries
- and track progress against the plan.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct roadmapslong term planningsolution conceptscustomer value propositionstrategic prioritiesportfolio managementcross-functional team leadershiptechnology innovationcustomer needs assessment
Soft Skills
stakeholder engagementinfluencing outcomesrelationship buildingpeople leadershipteam motivationcollaborationcommunicationstrategic alignmentcoachingproblem solving
Certifications
graduate degree in technology or business