Partner Success Manager

Xero

Partner Success Manager at Xero plays a vital role in supporting growth of accounting and bookkeeping partners. Acts as a trusted advisor to maximize the value of the Xero ecosystem for partners and clients.

Posted 5/19/2026full-timeWellington • 🇳🇿 New ZealandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

play a vital part in accelerating the growth of accounting and bookkeeping partners across New Zealand
act as a trusted advisor, helping firms realise the full value of the Xero ecosystem by providing the strategy and education they need to increase their revenue and better support their small business clients
combat churn and identify opportunities for plan upgrades to ensure partners and their clients have the best technology
develop and execute territory plans to increase adoption of Business Edition plans and connected payment services
plan and host events designed to educate partners on mechanics and benefits of the Xero Partner programme
deepen online strategies within practices to increase active users and influence adoption of adjacent products
use Salesforce to manage relationship health and identify potential risk areas for early mitigation

Requirements

What you’ll need

proven track record in sales performance, specifically within financial technology or accounting software environments
ability to create quick rapport and manage long-term relationships with senior stakeholders
public speaking skills and enthusiasm required to present effectively at partner events and webinars
initiative and the ability to work autonomously to meet and exceed expectations
genuine passion for making a difference and an intrigue for the emerging online accounting market

Benefits

Comp & perks

hybrid working model that balances flexibility of remote work with purposeful "boost days" in the office to connect and collaborate with the wider team

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales performancefinancial technologyaccounting softwareterritory planningonline strategiesrelationship management

Soft Skills

rapport buildinglong-term relationship managementpublic speakingpresentation skillsinitiativeautonomyenthusiasmpassion for change