Xero

Director, Enterprise

Xero

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

About the role

  • Serve as the strategic architect and commercial owner for the entire US Enterprise channel lifecycle
  • Lead and scale the full US Enterprise team, including direct managers and individual contributors
  • Develop and execute the US Enterprise channel strategy focused on revenue expansion, partner retention, and new customer acquisition
  • Own commercial performance by driving quota attainment, ACV creation, upsell/cross-sell growth, and subscription revenue
  • Serve as the executive sponsor for the top 10 US Enterprise accounts, ensuring stakeholder engagement and long-term success
  • Establish and drive key sales motions: prospecting, account planning, pipeline reviews, and forecast management
  • Oversee full-funnel forecasting across new acquisition, upsell, cross-sell, and partner activation metrics
  • Implement and enforce CRM best practices and scalable sales processes
  • Build strategic plans for retention and expansion across existing enterprise partners to reduce churn and increase adoption
  • Deliver structured change management programs and project oversight to support partner onboarding and platform usage
  • Hire, lead, and develop a diverse, high-performing team of sales professionals and frontline managers
  • Provide ongoing coaching, career development, and performance management
  • Build and maintain a strong talent pipeline for future scale and succession planning
  • Act as a strategic partner to Marketing, Product, Operations, and other cross-functional leaders to shape go-to-market strategies
  • Represent Xero at industry events and partner engagements to build brand visibility and deepen enterprise relationships
  • Contribute to strategic direction, people development, and inclusive culture of the broader US Sales team

Requirements

  • Proven success leading both new business and account management teams in enterprise SaaS or B2B environments
  • Strong commercial acumen with experience owning revenue targets and executing complex go-to-market strategies
  • Experience delivering accurate forecasts and overseeing quota attainment, ACV creation, upsell/cross-sell growth, and subscription revenue
  • Deep understanding of enterprise sales cycles, value drivers, and the US small business or accounting software market
  • Experienced manager of managers with a track record of developing high-performing, diverse teams
  • Inspirational leader who drives accountability and supports career growth through hands-on coaching
  • Willingness to lead from the front, engaging in sales calls, deal support, and team development
  • Skilled at navigating cross-functional collaboration across Legal, Product, Marketing, Enablement, and Operations
  • Strong executive presence with the ability to influence senior stakeholders and represent the business with major partners
  • Track record of building scalable sales processes that improve customer retention, expansion, and adoption
  • Strong executional rigor—data-driven, process-oriented, and focused on measurable outcomes
  • Experienced in leading change management and customer onboarding at scale
  • Clear, compelling communicator with excellent presentation and stakeholder engagement skills
  • Embodies Xero’s values: integrity, curiosity, empathy, and accountability
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