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Director of Clinical Operations
WovenX HealthDirector of Clinical Operations scaling WovenX’s AI-enabled specialty care network across virtual care, physician practices, and health systems. Building provider operations, analytics, workflows, and national clinical infrastructure.
Core Competencies
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Demonstrates expertise in leading operations within healthcare, particularly in virtual care and clinical navigation, while effectively managing advanced practice providers and building scalable operational systems. Proficient in utilizing analytical tools and AI-enabled technologies to enhance clinical quality and operational efficiency.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Lead day-to-day operations for WovenX's virtual care and clinical navigation programs
- Own virtual visit infrastructure and real-time staffing across sites, states, and clinicians
- Manage and grow a national network of advanced practice providers
- Build scalable processes connecting virtual care with physician practices and health system partners
- Build tools, applications, and constraint models accounting for legal, clinical, staffing, operational, and analytical variables
- Build dashboards, KPIs, and reporting for operational decision-making and tooling
- Oversee provider onboarding, credentialing, scheduling, and operational readiness
- Monitor clinical quality, regulatory compliance, and performance
- Partner with Clinical, Product, Engineering, and Growth to improve workflows and launch new markets
- Lead operational escalations and continuous process improvement across the clinical platform
Requirements
What you’ll need- 5+ years of experience leading operations in healthcare, virtual care, or a high-growth healthcare services organization
- Experience leading and developing a distributed network of advanced practice providers and/or physicians
- Demonstrated success building operational systems
- Experience launching new markets, standing up clinical operations, and scaling care delivery
- Ideally, experience across multiple states’ and legislative settings
- Strong operational mindset with ability to build processes, measure performance, and continuously improve quality
- Comfort partnering with Product and Engineering to translate clinical workflows into scalable technology
- Experience using workflow automation, AI-enabled tools, and operational data to improve clinical quality, efficiency, and provider experience
- Comfort with analytical or technical platforms and ability to build models in Excel, Python, AWS, SQL, or similar platforms
- Comfort with AI tools and workflows
- Rigorous attention to detail
- Candidates must be authorized to work in the United States without current or future sponsorship needs
- Master’s degree in Operations, Statistics, Analytics, Business Administration, or similar field is a plus but not required
- Product managers, former consultants, and operational leads with analytical or P&L responsibility are welcome
- Past startup experience preferred
Benefits
Comp & perks- Medical, Dental, and Vision coverage packages
- 401(k) plan option
- Flexible Paid Time Off (PTO)
- Hybrid work environment connected with Chicago’s best Healthcare co-working space
- Opportunity for meaningful ownership
- Work alongside experienced clinical and technology leaders