Manage and improve service operations at Woven City
Manage and train on-site operators
Communication and cooperation with internal and group company stakeholders involved in the operation of Woven City
Improve products and operations based on customer feedback and metrics
Communicate and collaborate with development teams to improve the product
Requirements
5+ years of experience designing, launching, maintaining and improving service operation related to hardware
High communication ability with project/product managers, engineers and operation staffs who have different background from yours
Entrepreneurial spirit and independent thinking (the ability to enjoy a situation even when standards and norms are not clearly defined, and to move forward in a positive manner)
A sense of balance between the ability to steadily move things forward based on a solid plan and the ability to work quickly