Senior Service Designer
Workiy Inc.
contract
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Work with 3D on service innovation, program review, and digital transformation projects
- Collaborate on research, user story creation, backlog refinement, sprint planning, and execution
- Review current services, identify future opportunities, and deliver efficient and effective services
Requirements
- Experience with service design research and outputs – minimum 2 years
- Experience working within a cross-functional product team in an Agile environment – minimum 2 years
- Experience planning, conducting, and analyzing findings – 2 years
- Experience planning, conducting, analyzing findings from, and creating representations – 3 years
- Experience planning, observing, analyzing, and reporting – 1 year
- Experience working as a Service Designer in a cross-functional team to deliver services – 2 years
- Experience working in or for the public sector – 3 years
- Experience working with change management – 2 years
- Experience working as a Service Designer on a project comparable in size and complexity – 2 years
Benefits
- Health insurance
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
service designuser story creationbacklog refinementsprint planningdigital transformationchange managementresearch analysisservice innovationproject representationreporting
Soft skills
collaborationcross-functional teamworkcommunicationanalytical thinkingproblem-solving