Workiva

Customer Success Intern

Workiva

internship

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Entry Level

About the role

  • Support the Customer Success team by providing excellent service, document setup, and collaboration
  • Create and implement customer documents using industry-leading software
  • Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance
  • Apply XBRL tagging information to financial statements and statement footnotes
  • Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline
  • Provide exceptional customer service to internal and external customers

Requirements

  • Currently enrolled in a degree-seeking program, preferably in business or a similar program
  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and follow-through are required
  • Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc
  • Experience using Excel, Word, Google Docs, and similar word processing programs
Benefits
  • 401(k) participation and match
  • Paid sick leave
  • A unique opportunity to further your learning experience through additional internship seasons

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
XBRL taggingfinancial statementsdocument setup
Soft skills
communication skillsleadership skillsinterpersonal skillsattention to detailinitiative
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