Workiva

Lead Domain Architect – Data Management

Workiva

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $151,000 - $242,000 per year

Job Level

Senior

Tech Stack

Amazon RedshiftAzureBigQueryCloudERPETLInformaticaOraclePythonSOAPSQLSSIS

About the role

  • Collaborate with customers to understand their business needs, data requirements, and desired outcomes with Workiva solutions
  • Partner with the pre-sales team to facilitate a seamless transition from the sales process to implementation services engagements and beyond
  • Engage with Solution Architects and Customer Success teams to ensure a cohesive and positive customer experience throughout onboarding and implementation
  • Analyze customer needs and recommend optimal use of Workiva's Data Management Suite to achieve accurate, efficient, and scalable solutions
  • Provide leadership to consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress
  • Architect, oversee, and review data integration workflows between various customer systems and the Workiva platform
  • Architect, oversee, and review data queries and reporting solutions
  • Lead knowledge sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success.
  • Conduct in-depth technical assessments of customer data management architectures
  • Gather feedback from customer and partner interactions and share insights with Management, Leadership, Product Engineering, and Product Management
  • Drive customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health
  • Accurately document new and existing data management features and functionalities for internal and external reference
  • Proactively monitor customer and partner environments

Requirements

  • Bachelor’s Degree in a technical field of study such as Computer Science, Computer Engineering, Information Technology, or similar
  • 8+ years of experience in customer-facing roles, preferably Customer Success, Solution Architecture, or Consulting
  • 3 years of experience serving as a technical lead or fulfilling a team lead position
  • Able to obtain a Public Sector clearance
  • Experience integrating or managing Software-as-a-Service applications and enterprise systems, especially in Accounting & Finance, Audit, Risk & Compliance, or Sustainability
  • Expertise in various data structures and schemas from regulated industries with the ability to translate complex regulatory data requirements into intuitive, software-driven workflows
  • Experience integrating with or managing ERP systems such as Oracle, Workday, SAP, Sage, or similar; EPM systems such as Oracle, Planful, Anaplan, or similar; and EDA systems such as Oracle, Snowflake, Power BI, or similar
  • Familiarity with cloud platforms and modern data architectures (Snowflake, Databricks, BigQuery, Redshift, Azure Synapse)
  • Prior experience with integration technologies such as Informatica, Microsoft SSIS, Boomi, Mulesoft, Workato, or similar solutions
  • Knowledge of API design philosophy/patterns, communication protocols (SOAP, REST, JSON, XML), and encoding
  • Strong understanding of Data Engineering, Data Warehousing, and ETL techniques
  • Ability to create, review, and troubleshoot queries using SQL
  • Intermediate to advanced Python scripting skills, including Python certifications
  • Passionate about customer success and driving long-term customer value
  • Highly data-driven and detail-oriented
  • Excellent verbal and written communication skills, including presentation skills
  • Self-starter with the ability to manage time and prioritize demands
  • Strong problem-solving skills with technical diagnostic ability
  • General computer technology skills (Word/Google Docs, Excel/Google Sheets, PowerPoint/Google Slides)
  • Ability to build credibility and relationships with both business stakeholders and technical leaders at various levels
  • Ability to influence at all levels and in various departments
Benefits
  • A discretionary bonus typically paid annually
  • Restricted Stock Units granted at time of hire
  • 401(k) match and comprehensive employee benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data integration workflowsdata queriesdata management architecturesdata structuresdata engineeringdata warehousingETL techniquesSQLPythonAPI design
Soft skills
customer successleadershipcommunicationproblem-solvingtime managementrelationship buildinginfluencedetail-orientedself-startercollaboration
Certifications
Python certifications
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