Lead Business Systems Analyst, GTM Systems

Workiva

Lead Business Systems Analyst enhancing sales and marketing systems at Workiva. Collaborating with stakeholders to architect scalable solutions and influencing cross-functional outcomes.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $106,000 - $172,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Document detailed user stories, functional specifications, and acceptance criteria aligned with organizational data standards
Collaborate with the GTM Systems delivery team to communicate requirements, validate solution architecture, and ensure alignment with stakeholder needs
Lead the identification and resolution of highly complex, multi-faceted business challenges within the GTM ecosystem, architecting scalable solutions that support long-term growth
Proactively determine the best methods and procedures for new projects, establishing standards for requirement gathering, documentation, and system configuration
Conduct end-to-end impact assessments across the Lead-to-Cash process to identify downstream effects on Sales, Finance, Legal, and Customer and Partner Experience
Maintain strong conceptual understanding of system configurations (product catalogs, pricing logic, data models, integrations) to bridge business and technical teams
Define test cases and lead user acceptance testing

Requirements

What you’ll need

Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.
6+ years of related experience as a Business Systems Analyst supporting large-scale enterprise applications in a B2B SaaS environment.
Solid functional understanding of Sales Cloud, CPQ systems, and the broader Quote-to-Cash process.
Ability to bridge the gap between technical teams and executive business stakeholders, driving consensus on complex topics.
Strong conceptual understanding of system configuration, process mapping, data modeling, and integration concepts.
Excellent analytical, problem-solving, and financial modeling skills.
Familiarity with Agile methodologies and tools (JIRA, Confluence).

Benefits

Comp & perks

A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user storiesfunctional specificationsacceptance criteriasystem configurationdata modelingintegration conceptsSales CloudCPQ systemsQuote-to-Cash processfinancial modeling

Soft Skills

analytical skillsproblem-solvingcommunicationcollaborationleadershipconsensus buildingorganizational skillsproactive approachstakeholder managementconceptual understanding