User Experience Product Design, Specialist
Vanguard
Vice President, Head of User Experience, UX
Workiva
full-time
Posted on:
Location: Arizona, Montana, New York, South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $270,000 - $351,000 per year
Job Level
Lead
Tech Stack
Invision
About the role
- Lead a 50+ team of designers, researchers, and content designers; centralized UX supporting all products to ensure a consistent, coherent experience
- Set strategic vision and goals for UX Directors and Managers; translate business context and goals into a UX action plan
- Translate company strategy into operational goals and metrics to align and motivate team performance
- Align with other teams to analyze, monitor, forecast, and prioritize initiatives according to organizational priorities
- Scale team processes to foster operational excellence in UX, including use of leading AI-tools
- Build a sustainable organization by attracting, developing, and rewarding exceptional talent
- Coach design leaders on leadership, decision-making, people management, and communication; provide constructive feedback and leadership development opportunities
- Model and promote Servant Leadership qualities and an atmosphere of respect, continuous learning, and commitment to business goals
- Establish and maintain relationships with customers, business unit leaders, and senior management to raise UX visibility and ensure collaboration
- Work with design leaders to establish guidelines, principles, and standards for design alignment across teams
- Partner with the Research Director to establish a comprehensive research strategy and ensure insights inform design decisions
- Ensure alignment in approach and effective communication across product teams
Requirements
- 15+ years of progressive relevant experience in user experience, with strong case studies demonstrating measurable impacts, preferably in B2B software development or other related technology areas
- At least 10 years of leadership experience in design management
- A B.A. or B.S. degree in human-computer interaction, psychology, computer science or software engineering preferred; advanced degrees (MA, PhD, MBA) desirable
- Deep understanding of user-centered design principles, frameworks and methodologies
- Demonstrated experience applying UCD principles to real-world problems rooted in user insights
- Solid understanding of B2B research methodologies
- Experience building and scaling design organizations beyond 50+ individuals
- Strong communication, presentation, and interpersonal skills with ability to influence stakeholders at all levels
- Experience working in an Agile development environment
- Strong analytical skills and ability to use data/analytics to inform design decisions
- Experience with design and prototyping tools such as Sketch, Figma, InVision, Adobe Creative Suite
- Ability to recruit, retain, and nurture a culture of excellence and healthy team relationships
- Strong customer orientation and problem-solving skills
- Availability for 25-30% travel
- Reliable internet access for remote work
