Customer Support Specialist

Workingfor.be

Remote customer support representative answering inbound and outbound calls for HVW Recruiting. Assisting customers, entering information, and meeting performance goals on a flexible schedule.

Posted 8/12/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $12 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication skills and the ability to manage customer inquiries effectively while ensuring satisfaction. Proficient in using Windows operating systems and general computer applications to input and manage customer information.

Highest-signal resume keywords

Excellent Verbal Communication SkillsCustomer Support ExperienceProficiency With WindowsHigh School DiplomaFlexible Schedule Availability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Information InputPerformance Goal AchievementGeneral Computer Use

Soft Skills

Organizational SkillsCustomer Satisfaction Focus

Tools & Technologies

Windows 11USB Noise-Canceling HeadsetDual Monitors

Industry Keywords

Inbound CallsOutbound CallsCustomer QuestionsCustomer ConcernsFollow-Up

About the role

Key responsibilities & impact

Answer inbound calls and make follow-up outbound calls
Help customers with questions, concerns, and support
Accurately input customer information into the system
Follow up with care to ensure customer satisfaction when needed
Consistently meet performance goals for growth potential

Requirements

What you’ll need

High school diploma or equivalent
Excellent verbal communication skills
Quiet, organized workspace and reliable internet
Proficiency with Windows and general computer use
Flexible schedule availability, including evenings/weekends
Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Dual monitors recommended, but not required at application
USB noise-canceling headset not required at application
Hardwired internet connection not required at application

Benefits

Comp & perks

Work remotely and skip the commute
Set your own schedule
Earn $12–$15/hour upon successful certification
Performance-based pay increases
Positive, supportive virtual team