Customer Support Specialist 2

Workingfor.be

Remote customer support representatives answering donor and customer calls for HVW Recruiting. Handling inquiries, data entry, follow-ups, and satisfaction support from a home office.

Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $12 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication skills and the ability to manage customer inquiries effectively while ensuring satisfaction. Proficient in using Windows operating systems and general computer applications to input and manage customer information.

Highest-signal resume keywords

Verbal Communication SkillsCustomer SupportWindows ProficiencyCustomer SatisfactionPerformance Goals

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer Information InputGeneral Computer UseWindows 11 Proficiency

Soft Skills

Organizational SkillsFlexibility

Tools & Technologies

Windows Operating System

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Inbound CallsOutbound CallsCustomer SatisfactionPerformance Goals

About the role

Key responsibilities & impact

Answer inbound calls and make follow-up outbound calls
Help customers with questions, concerns, and support
Accurately input customer information into the system
Follow up with care to ensure customer satisfaction when needed
Consistently meet performance goals for growth potential

Requirements

What you’ll need

High school diploma or equivalent
Excellent verbal communication skills
Quiet, organized workspace and reliable internet
Proficiency with Windows and general computer use
Flexible schedule availability, including evenings and weekends
Windows 11 desktop or laptop
Minimum 8 GB RAM
No Chromebooks or Apple devices

Benefits

Comp & perks

100% remote and skip the commute
Set your own schedule
Earn $12–$15/hour upon successful certification
Performance-based pay increases
Positive, supportive virtual team