Customer Support Specialist 3

Workingfor.be

Remote customer support representatives assisting callers with donation support and general questions. Handling calls, entering customer information, and following up to ensure satisfaction.

Posted 8/12/2026full-timeRemote • Louisiana • 🇺🇸 United StatesMid-LevelSenior💰 $12 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal communication skills and proficiency in customer support, ensuring accurate information input and follow-up to enhance customer satisfaction. Capable of working in a flexible schedule with a reliable workspace and technology.

Highest-signal resume keywords

Verbal Communication SkillsCustomer SupportWindows ProficiencyData EntryFlexible Schedule Availability

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryCustomer SupportWindows ProficiencyGeneral Computer Use

Soft Skills

Verbal Communication SkillsOrganizational Skills

Tools & Technologies

Windows 11Desktop ComputerLaptop

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer SatisfactionPerformance GoalsInbound CallsOutbound Calls

About the role

Key responsibilities & impact

Answer inbound calls and make follow-up outbound calls
Help customers with questions, concerns, and support
Accurately input customer information into our system
Follow up with care to ensure customer satisfaction when needed
Consistently meet performance goals for growth potential

Requirements

What you’ll need

High school diploma or equivalent
Excellent verbal communication skills
A quiet, organized workspace and reliable internet
Proficiency with Windows and general computer use
Flexible schedule availability, including evenings/weekends
Windows 11 desktop or laptop
Minimum 8 GB RAM; 16 GB is ideal
No Chromebooks or Apple devices

Benefits

Comp & perks

Total remote freedom
Set your own schedule
Solid pay: $12–$15/hr upon successful certification
Real promotions based on performance
A team culture where people grow, thrive, and stay