Workday

Customer Care Continuous Improvement Manager

Workday

full-time

Posted on:

Location Type: Office

Location: Manchester • 🇬🇧 United Kingdom

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Job Level

Junior

About the role

  • Manage change projects to achieve strategic objectives
  • Ensure projects are delivered on time, within scope and budget
  • Communicate with stakeholders to keep them informed on project progress
  • Manage project teams ensuring they are well resourced
  • Manage project budgets and create reports on progress
  • Facilitate change management activities for successful implementation

Requirements

  • Proven expertise in Continuous Improvement methodologies
  • Lean Six Sigma certifications (Yellow and Green Belt)
  • Strong experience in process automation
  • Excellent stakeholder management and collaboration skills
  • Experience in Change Delivery and driving transformation initiatives
  • Background in operational environments
Benefits
  • Professional development opportunities
  • Continuous improvement initiatives
  • Flexible working arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Continuous Improvement methodologiesprocess automation
Soft skills
stakeholder managementcollaboration
Certifications
Lean Six Sigma Yellow BeltLean Six Sigma Green Belt