Senior Workforce Management Forecasting Analyst

Workday

Workforce Management Senior Forecasting Analyst optimizing staffing levels and improving workforce management efficiency at Barclays. Collaborating with teams to support customer experience and operational efficiency.

Posted 7/21/2026full-timeWilmington • Nevada • 🇺🇸 United StatesSenior💰 $90,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data analysis and workforce management strategies, with a strong focus on optimizing staffing levels and improving operational efficiency. Proficient in stakeholder communication and advanced forecasting methods within contact center environments.

Highest-signal resume keywords

Data AnalysisWorkforce Management ForecastingPython ProgrammingStakeholder Relationship ManagementTime Series Modelling

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisWorkforce ManagementForecastingProblem-SolvingTime Series Modelling

Soft Skills

CommunicationCollaboration

Tools & Technologies

MS OfficeAWS

Industry Keywords

Contact Center DataWorkforce AllocationOperational Environment

Tech Stack

Tools & technologies

AWSPython

About the role

Key responsibilities & impact

Optimise staffing levels and workforce allocation through data analysis
Collaborate with teams across the bank to align and integrate workforce management processes
Develop and implement workforce management strategies, processes and controls
Identify areas for improvement and provide recommendations for change
Participate in projects to improve workforce management efficiency
Develop and manage staffing schedules to optimise business needs

Requirements

What you’ll need

Experience using data analysis and problem-solving skills to support business decision-making and forecasting activities
Familiarity working with large datasets, including coding knowledge such as Python or similar tools, along with proficiency in MS Office
Ability to manage stakeholder relationships and communicate insights effectively across business functions
Knowledge of Workforce Management forecasting and analytics within an operational environment
Familiarity with advanced forecasting methods and time series modelling techniques
Understanding of contact center data environments, including AWS or similar platforms

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities