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Workday

Senior Conversational AI Analyst

Workday

Senior Conversational AI Analyst leading the evolution of digital landscape at Barclays. Driving innovation and redefining customer experiences across our conversational AI offerings.

Posted 7/21/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in conversation design and advanced knowledge of NLP, with a strong focus on data-driven decision-making and the ability to influence cross-functional teams. Proven leadership skills and a vision for conversational AI products are essential for driving business outcomes.

Highest-signal resume keywords
Conversation DesignNatural Language Processing (NLP)Data-Driven Decision-MakingCross-Functional CommunicationLeadership Abilities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Conversation DesignNatural Language Processing (NLP)Data AnalysisDesign Asset Creation
Soft Skills
Cross-Functional CommunicationInfluencing SkillsLeadership
Industry Keywords
Conversational AIRisk ManagementBusiness Outcomes

About the role

Key responsibilities & impact
  • Design the end to end journey of a service to enable a user to complete their goals
  • Creation of design assets to drive business outcomes
  • Collaborate closely with other functions/business divisions
  • Engage in complex analysis of data from multiple sources
  • Take ownership for managing risk and strengthening controls

Requirements

What you’ll need
  • Extensive experience in conversation design
  • Exceptional cross-functional communication and influencing skills
  • Proven leadership abilities
  • Advanced knowledge of NLP
  • Strong data-driven decision-making skills
  • Vision for conversational AI products

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Professional development opportunities