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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls.
- Development of customer level strategies & solutions that are tailored to customers’ needs.
- Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
- Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
- Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
- Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
- Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
- Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
- Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.
- To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
Requirements
What you’ll need- Product ownership in Business Admin tools/journeys (Embedded Services) & API capabilities within the SME market
- Managing relationships with external partners
- Setting and executing roadmaps
- Work with Design and Engineers in scaled agile framework
- Product Management experience in B2B supply chain, accounts receivables, invoicing, collections, cash application, reconciliation workflows, ideally in Tech, SaaS, Accounting/ERP software or FinTech organisations.
- Able to design customer-led propositions that improve collections, reduce manual admin and support better working-capital outcomes for SMEs.
- Able to build commercially-led roadmap choices across customer experience, operational efficiency, payment volume, control and ecosystem partnership opportunities.
- Considerable ability to work across partner integrations, UX, data, technology and operations to deliver scalable receivables journeys from discovery to launch.
Benefits
Comp & perks- Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product DevelopmentCustomer Strategy DevelopmentMarket Trend AnalysisRisk ManagementFinancial Drivers AnalysisTechnical Feasibility EvaluationLaunch PlanningPerformance Metrics MonitoringProposition DesignCommercial Model Development
Soft Skills
Stakeholder ManagementRelationship ManagementCommunication SkillsCollaborationProblem-Solving
