Technical Delivery Manager
Workday
full-time
Posted on:
Location Type: Office
Location: Knutsford • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- To manage the efficient delivery of large-scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering to agreed time, budget and quality requirements.
- Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints.
- Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations.
- Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies.
- Identification, assessment, and mitigation of risks associated with technical projects to prepare the bank for potential challenges.
- Management of change requests and communication with stakeholders throughout the project lifecycle.
- Management of vendor relations involved in technical projects to ensure they deliver according to agreed terms.
- Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth.
- Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness; lead teams or collaborative assignments; set objectives, coach employees and appraise performance.
Requirements
- Experience in multi-component end-to-end change management in financial services technology.
- Experience in Manging governance: financial, RAIDs, status reporting on different tools.
- High level of stakeholder engagement and guidance.
- Jira, confluence and PPM Navigator literate.
- Previous experience working with cross-functional teams in BUK Customer Journey Labs, third party vendors and operations.
- Good problem solving and adaptability skills as a person contributor and as part of a collaborative team.
- May be assessed on key critical skills such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AgileScrumchange managementrisk assessmentproject managementstakeholder engagementstatus reportingproblem solvingstrategic thinkingdigital technology
Soft skills
collaborationcommunicationleadershipcoachingadaptabilityinfluencingpolicy developmentoperational effectivenessteam managementcustomer engagement