Senior Financial Planning Supervisor

Workday

Senior Financial Planning Supervisor overseeing client portfolio management in the Private Bank and Wealth Management sector. Fostering a culture of compliance while developing Wealth Planners and directing project initiatives.

Posted 6/11/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

To assist relationship managers to effectively manage their client portfolios and optimise the client experience.
Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials.
Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication.
Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities.
Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions.
Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations.
Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries.
Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager.
Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences.
Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services.
Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees.
Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices.

Requirements

What you’ll need

A recognised qualification in Financial Planning at Level 4 (RDR activity 4) or above is essential (e.g. CISI IAD, CII etc)
Previous experience supervising and managing advisers, providing technical guidance as a subject matter expert, while ensuring teams meet regulated competency requirements across diverse markets
Strong written and verbal communication skills, with the ability to engage senior stakeholders, coupled with a structured approach to planning, problem-solving, and organization, focused on delivering high standards
In-depth knowledge of regulator guidance, the Training & Competence Scheme, and ensuring both personal and team CPD maintenance
Extensive experience in financial services, particularly retail regulated products, with a proven ability to coach and manage teams effectively.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial planningdata analysisreport preparationportfolio managementtransaction processingclient communicationproject managementmarket trend analysisexpense managementaccount management

Soft Skills

communication skillsorganizational skillsproblem-solvingplanningteam managementcustomer servicestakeholder engagementtime managementconfidentialityadaptability

Certifications

CISI IADCIILevel 4 Financial Planning Qualification