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Workday

Product & Proposition Manager – Financial Assistance Lifecycle Strategy

Workday

Manage and develop products and services for financial assistance at Barclays. Collaborate with teams and analyze customer journeys to enhance product offerings.

Posted 6/7/2026full-timeManchester • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • To manage and develop existing and new products and/or services, ownership of related customer and colleague journeys.
  • Develop the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes.
  • Development of customer level strategies & solutions tailored to customers’ needs.
  • Subject Matter Expert in the applicable Product/Proposition team, guide and advise stakeholders at all levels in the Bank.
  • Development of product propositions, define the priorities for delivering outcomes and lead execution.
  • Evaluation of technical feasibility, legal compliance, and potential risks associated with new product development.
  • Monitoring of market trends and analysis feedback for product improvement.

Requirements

What you’ll need
  • Experience in collection and recoveries/Financial Assistance.
  • Ability to look at customer journeys and provide suggestions on how products can be improved based on internal and external market perspectives.
  • Experience in project delivery end to end, including experience working against agile principals.
  • Experience in building robust business cases against product propositions and measuring through to post-delivery benefits validation.
  • Experience working in regulatory and compliance environment.
  • Ability to manage and influence stakeholders up to Director level across cross-functional teams to support with decision-making.
  • Knowledge of multiple product types such as secured & unsecured, which may be revolving or non-revolving in nature.
  • Experience in using SQL, SAS, Jira or Confluence.
  • Agile accredited.
  • Knowledge of impairment, risk weighted assets & operational expenditure metrics.

Benefits

Comp & perks
  • Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.
  • Commitment to sustainability
  • Recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLSASAgileproject deliveryproduct strategyproduct lifecycle managementbusiness case developmentcustomer level strategiestechnical feasibility evaluationrisk assessment
Soft Skills
stakeholder managementinfluencingcommunicationdecision-makingcustomer journey analysiscollaborationproblem-solvingadaptabilityleadershipstrategic thinking
Certifications
Agile accredited