Marketing Manager – Customer Care, Network Marketing

Workday

Marketing Manager developing marketing strategies and initiatives to enhance customer service for Barclays' branch and service network. Leading cross-functional teams to drive engagement and optimize customer experiences.

Posted 6/3/2026full-timeNorthampton • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and implement marketing strategies
Collaborate with product development, sales, and other departments
Analyze data to optimize marketing strategies
Manage marketing budget to maximize ROI
Lead marketing initiatives to enhance customer service journeys

Requirements

What you’ll need

Strong workload management
Proactive mindset
Creative problem-solving skills
Excellent stakeholder communication
Experience in customer experience or branch marketing is advantageous
Familiarity with regulated environments is preferred
CIM marketing qualification is desirable

Benefits

Comp & perks

Hybrid work arrangement with 2 anchor days in the office
Professional development opportunities
Employment in a leading financial institution known for excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing strategiesdata analysisbudget managementcustomer service journeys

Soft Skills

workload managementproactive mindsetcreative problem-solvingstakeholder communication

Certifications

CIM marketing qualification