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Loans Product and Proposition Development Manager
WorkdayManage and develop existing and new products for Barclays, focusing on Unsecured Lending solutions and customer journeys. Drive execution and strategy while collaborating with technology and cross-functional teams.
About the role
Key responsibilities & impact- To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy.
- Drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank.
- Development of customer level strategies & solutions that are tailored to customers’ needs.
- Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys.
- Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities.
- Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey.
- Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.
- Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch.
- Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.
- Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.
Requirements
What you’ll need- Demonstrable experience of working with and managing a broad range of stakeholders in a matrix environment.
- Experience of developing a strategy for propositions to take to market.
- Considerable understanding of Customer journey management and improvement.
- Demonstrable experience of problem solving capability.
- Experience of using data to make decisions and recommendations.
- As minimum intermediate level of Excel and PowerPoint.
- Knowledge and application of agile ways of working methodology including JIRA.
- Considerable commercial acumen.
- Regulatory compliance management experience.
- Some other highly valued skills may include: Experience in product management/ownership.
- Experience in digital product design.
- Experience in consumer lending.
Benefits
Comp & perks- Competitive salary
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product strategycustomer journey managementdata analysisproduct managementdigital product designregulatory compliancecommercial acumenproblem solvingfinancial driversmarket trend analysis
Soft Skills
stakeholder managementcommunicationleadershipstrategic thinkingdecision makingadaptabilitycollaborationcustomer focusanalytical thinkingcreativity