Customer Management Commercial Manager – Cards

Workday

Commercial Manager leading portfolio strategies and performance tracking in the banking segment. Collaborating to optimize customer strategies and adhere to governance processes.

Posted 5/23/2026full-timeEdinburgh • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

To drive the success of the commercial banking segment through market analysis, product development, sales and relationship management, risk management, and performance.
Execution of market research to understand the competitive landscape, identify market trends and opportunities, and develop strategies to capture market share within the commercial banking segment.
Development of appropriate pricing models for different products and services, ensuring profitability while remaining competitive in the market.
Development, implementation and management of innovative financial solutions, services and products aligned to the banks objectives.
Identification and forging of strategic partnerships with other financial institutions, technology providers, or industry experts.
Management of key stakeholder relationships within target companies to understand their needs and recommend appropriate solutions.
Development and implementation of sales strategies including the establishment of sales targets and objectives for loan terms.
Monitoring of key leading and lagging metrics to assess the performance of the commercial banking segment.
Engage in complex analysis of data from multiple sources to solve problems creatively and effectively.
Communicate complex information and influence stakeholders to achieve outcomes.

Requirements

What you’ll need

Great commercial and financial acumen, with the ability to translate strategy into sustainable financial performance
Strategic thinking, with a proven ability to develop, assess, and adapt acquisition strategies in a dynamic environment
Customer centric mindset, embedding customer outcomes and experience considerations into commercial decision making
Leadership and people management skills, with experience influencing, motivating, and developing others
Sound understanding of policy and regulation, with the ability to operate compliantly within a regulated financial services environment
Excellent influencing and stakeholder management capabilities, enabling effective collaboration across senior internal and external stakeholders
Highly developed analytical and problem solving skills, using insight and data to drive performance and decision making
Great execution and delivery focus, with a previous experience of driving activities from strategy through to measurable results
Market and regulatory awareness, staying informed of industry trends, competitive dynamics, and regulatory developments impacting acquisition

Benefits

Comp & perks

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

market analysisproduct developmentrisk managementpricing modelsfinancial solutionssales strategiesdata analysisperformance metricsfinancial performanceacquisition strategies

Soft Skills

strategic thinkingcustomer centric mindsetleadershippeople managementinfluencingstakeholder managementanalytical skillsproblem solvingexecution focuscollaboration