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About the role
Key responsibilities & impact- Provide administrative, operational, and analytical support to the sales team.
- Ensuring smooth sales processes, maintenance of customer relationships, and contribution to the overall success of the sales function.
- Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases.
- Creation of marketing collateral such as product brochures, and relationship manage initiatives with key clients.
- Preparation of sales proposals, presentations, and contracts for potential clients.
- Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records.
- Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers.
- Analysis of sales data to support the identification of trends, tracking of sales performance, and provision of insights to the sales team for strategic decision-making.
Requirements
What you’ll need- Considerable background in fraud, digital fraud, risk mitigation including open banking and digital verification.
- Proven experience assessing and mitigating 3rd party digital fraud with knowledge of coding languages, and Risk Impact assessments.
- Considerable background in fraud, digital fraud, risk mitigation including personal, business, wealth and private premier banking.
- Demonstrable change management experience in a customer and risk-centric focused role.
- Proven stakeholder management experience, with the ability to influence in a consulting capacity at Vice President and Director level.
- Considerable analytical skills with experience in Management Information (MI) reporting and insight generation utilising SAS.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales reportingcustomer database managementsales proposal preparationpresentation creationcontract preparationdata analysisrisk impact assessmentManagement Information (MI) reportingSAS
Soft Skills
analytical skillsstakeholder managementchange managementcustomer relationship managementinfluencing skills