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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
sales reportingcustomer database managementsales proposal preparationpresentation creationcontract preparationdata analysisrisk impact assessmentManagement Information (MI) reportingSAS
Soft Skills
analytical skillsstakeholder managementchange managementcustomer relationship managementinfluencing skills
Industry Keywords
frauddigital fraudrisk mitigationopen bankingdigital verification3rd party digital fraudpersonal bankingbusiness bankingwealth managementprivate banking
About the role
Key responsibilities & impact- Provide administrative, operational, and analytical support to the sales team.
- Ensuring smooth sales processes, maintenance of customer relationships, and contribution to the overall success of the sales function.
- Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases.
- Creation of marketing collateral such as product brochures, and relationship manage initiatives with key clients.
- Preparation of sales proposals, presentations, and contracts for potential clients.
- Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records.
- Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers.
- Analysis of sales data to support the identification of trends, tracking of sales performance, and provision of insights to the sales team for strategic decision-making.
Requirements
What you’ll need- Considerable background in fraud, digital fraud, risk mitigation including open banking and digital verification.
- Proven experience assessing and mitigating 3rd party digital fraud with knowledge of coding languages, and Risk Impact assessments.
- Considerable background in fraud, digital fraud, risk mitigation including personal, business, wealth and private premier banking.
- Demonstrable change management experience in a customer and risk-centric focused role.
- Proven stakeholder management experience, with the ability to influence in a consulting capacity at Vice President and Director level.
- Considerable analytical skills with experience in Management Information (MI) reporting and insight generation utilising SAS.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development