Senior CX Product Manager

Workday

Senior CX Product Manager leading cross-functional teams to deliver digital customer experiences in banking. Responsible for product area ownership and agile delivery in partnership with engineering.

Posted 5/1/2026full-timeEdinburgh • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Manage and develop existing and new products and/or services
Guide stakeholders on product/application
Develop product propositions and service strategy
Monitor market trends and analyze customer feedback
Collaborate across the organization for best practices

Requirements

What you’ll need

Extensive experience in product management
Proven leadership capability managing high-performing teams
Ability to own and optimize end-to-end commercial performance
Deep understanding of end-to-end customer journeys and UX principles
Excellent stakeholder management and collaboration skills

Benefits

Comp & perks

Competitive salary
Flexible working environment
Professional development opportunities
Employee recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementservice strategycustomer feedback analysismarket trend analysisend-to-end commercial performancecustomer journey understandingUX principles

Soft Skills

leadershipstakeholder managementcollaborationteam management