Operational Readiness Manager

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Operational Readiness Manager at Barclays driving change initiatives for operational efficiency and compliance. Collaborating across functions to ensure effective implementation of banking changes with a leadership focus.

Posted 4/15/2026full-timeSunderland • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage the implementation of strategic change initiatives to enhance the banks operational efficiency.
Collaborate with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives.
Develop and implement change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders.
Manage and develop KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement.
Comply with all regulatory requirements and internal policies related to change management.
Provide guidance and support to stakeholders throughout the operational change management process through training and coaching.

Requirements

What you’ll need

Strong experience delivering operational readiness or change in a regulated operations environment.
Experience with operational readiness frameworks or change governance models.
Proven people Leadership Experience, with coaching and development at the core.
Strong understanding of risk, controls, governance, and operational delivery.
Experience within Commercial Issuing, Cards, or Payment’s environments.
Understanding of technology change lifecycles and system implementation impacts.
Ability to assess and mitigate impacts across customers, processes, technology, and controls.
Clear, credible communicator able to influence at senior levels.
Other highly valued skills include: Exposure to process improvement approaches. Familiarity with tooling for change delivery. Ability to drive cultural change and embed new ways of working. Able to maintain a reputation for integrity, evoking rapid trust from key stakeholders. Ability to translate operational processes into technical requirements to successfully deliver change.

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events

ATS Keywords

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Hard Skills & Tools

operational readinesschange management strategiesKPI developmentrisk managementgovernance modelsprocess improvementtechnology change lifecyclessystem implementationdata analysischange delivery tooling

Soft Skills

people leadershipcoachingcommunicationinfluencingstakeholder managementcultural changetrust buildingcollaborationtrainingalignment promotion