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Customer Service Advisor
WorkdayCustomer Service Advisor at Barclays working to resolve customer inquiries and enhance digital capabilities. Providing face-to-face support at Birkenhead and Chester branches while ensuring exceptional service.
About the role
Key responsibilities & impact- Provide resolutions for customer queries/issues
- Collaborate across multiple digital channels
- Enhance the bank's digital capabilities
- Provide exceptional customer service
- Support internal stakeholders
Requirements
What you’ll need- Customer service experience
- Empathy and dedication to helping people
- Ability to work 5 days per week, including some weekends
Benefits
Comp & perks- Comprehensive core benefits package
- Pension plan
- Private medical insurance
- Life insurance
- Income protection
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
customer serviceempathydedicationcollaboration