Account Manager

Woodruff

Account Manager responsible for managing client accounts and brand strategies at Woodruff Communications. Collaborating with teams to deliver quality work and maintain strong client relationships.

Posted 6/12/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Set clear expectations with clients and internal teams, addressing questions, conflicts or confusion promptly to keep projects on track.
Capture and organize key details from internal discussions and facilitate communication to ensure all team members are aligned.
Develop internal documents and communications that guide projects, including kickoff briefs, meeting notes and updates in our project management tools.
Collaborate with project managers to establish timelines and monitor progress from start to finish, proactively guiding teams to solve problems and keep projects moving efficiently.
Maintain a deep understanding of each brand’s business, industry, competitors and market trends, as well as each client’s organizational structure, key stakeholders, individual needs, motivators and working preferences.
Share relevant insights with internal teams to inform strategy, execution and relationship management.
Build trusting client relationships through a client-centric, solutions-oriented approach and by confidently delivering Woodruff’s extraordinary outcomes.
Identify and pursue opportunities for client expansion by capturing client and market insights and collaborating with senior team members to translate them into new actionable initiatives.

Requirements

What you’ll need

B.A. or B.S. degree; a degree in a discipline related to advertising, marketing, journalism or communications or comparable experience
5+ years of agency experience
Background in mid-level marketing positions and/or demonstrated superior performance as an account executive.

Benefits

Comp & perks

Flexible work setup – Choose remote work, or join us in our Kansas City or Columbia, MO offices
"Freedom Fridays" – No meetings on Friday mornings / Friday afternoons to use as you see fit
Diverse, meaningful work – Contribute to projects across a wide range of industries
Collaborative, growth-focused culture – Work with a supportive team that helps you build new skills
And more – From wellness support to peer recognition, we value and invest in our people

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcollaborationproblem-solvingclient relationship managementproject managementorganizational skillsstrategic thinkinginsight sharingconflict resolutionsolutions-oriented approach

Certifications

B.A. degreeB.S. degree