Benefits Specialist, Senior

WoodmenLife

Benefits Specialist or Senior Benefits Specialist managing benefit programs for WoodmenLife associates. Fostering employee education and compliance in coordinate with HR team and vendors.

Posted 7/30/2026full-timeOmaha • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in benefits administration, including health, welfare, disability, and retirement plans, while maintaining strong relationships with vendors and ensuring accurate data management. Proficient in customer service and communication, with a focus on confidentiality and attention to detail.

Highest-signal resume keywords

Benefits AdministrationCustomer ServiceMicrosoft Excel ProficiencyHRIS ExperienceProject Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Benefits AdministrationData AnalysisPayroll AuditingEnrollment ProcessingCOBRA AdministrationDisability Benefit Coordination401(k) SupportVendor ManagementAttention to DetailConfidentiality Maintenance

Soft Skills

Strong Communication SkillsRelationship-Building SkillsOrganizational SkillsProfessionalism

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointHRISDayforce

Certifications & Qualifications

PHR CertificationSHRM Certification

Industry Keywords

Benefits ProgramsHealth InsuranceWelfare BenefitsLife InsurancePension Plans401(k) PlansDisability BenefitsWellness Programs

About the role

Key responsibilities & impact

Serve as a primary point of contact for associates, retirees, and sales representatives regarding benefit programs.
Respond to benefit-related phone calls, emails, and inquiries.
Research and resolve routine complex benefit issues and discrepancies.
Educate associates on available health, welfare, disability, life insurance, wellness, pension, and 401(k) benefits.
Process benefit enrollments, qualifying life events, and coverage changes.
Administer COBRA benefits for terminated associates and sales representatives.
Coordinate disability benefit administration and return-to-work activities.
Manage monthly benefits billing activities.
Audit enrollment, payroll, vendor, and billing data to ensure accuracy.
Maintain strong relationships with insurance carriers, benefit vendors, brokers, and consultants.

Requirements

What you’ll need

High school diploma or equivalent experience.
1-3 years of customer service, benefits, HR, or related experience.
Strong customer service and relationship-building skills.
Strong organizational and communication skills.
Ability to maintain confidentiality and professionalism.
Strong attention to detail and accuracy.
High school diploma plus significant related experience and/or PHR/SHRM certification.
5+ years of benefits administration experience.
5+ years of customer service or related professional experience.
Experience supporting retirement plans, benefits administration, and vendor management.
Ability to lead projects and provide guidance to others.
Microsoft Excel proficiency including: Formulas, PivotTables, VLOOKUP/XLOOKUP, Data analysis and reporting.
Microsoft Word and PowerPoint proficiency
HRIS experience
Dayforce experience preferred