Wood Consulting Services

Operational Support Specialist, L2

Wood Consulting Services

full-time

Posted on:

Location Type: Office

Location: Annapolis JunctionMarylandUnited States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Tech Stack

About the role

  • Provide mission‑critical operational, compliance, and coordination support to a federal customer in the Annapolis Junction, Maryland area.
  • Support day‑to‑day operational workflows by managing incoming actions, ensuring timely resolution, maintaining high‑quality documentation, and preparing materials for government decision‑makers.
  • Maintain documentation (e.g., SOPs, official responses to actions, tracking spreadsheets and databases).
  • Perform quality control on incoming requests, monitor and process requests to closure.
  • Analyze and summarize key points relevant to government decision makers.
  • Prepare meeting agendas, record decisions, and track follow-on actions to closure.
  • Train new team members.

Requirements

  • Degree in Law, Business, Accounting, or a related field (e.g., Finance, Economics, Management and Information Technology).
  • Four (4) years of relevant experience with an Associate’s degree.
  • Three (3) years of relevant experience with a Bachelor’s degree.
  • One (1) year of relevant experience with a Master’s degree.
  • Two (2) additional years of relevant experience may substitute for an Associate’s degree (up to six (6) years total).
  • Must be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph.
Benefits
  • Comprehensive medical, dental, and vision plans.
  • 401(k) with company match.
  • Generous PTO policy including vacation, sick leave, and holidays.
  • Opportunities for training, certifications, and career advancement.
  • Flexible work schedules and remote work options.
  • Employee assistance programs, wellness initiatives, and gym membership discounts.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
documentation managementquality controldata analysisoperational workflowscompliance supportcoordination supportmeeting preparationtrainingSOPstracking spreadsheets
Soft Skills
communicationorganizationproblem-solvingattention to detailteam collaborationdecision-makingtime managementleadershipadaptabilityinterpersonal skills
Certifications
TS/SCI Security ClearancePolygraph