Perform quality control on incoming requests, monitor, and process requests to closure.
Perform quality control on incoming work items.
Generate new actions based on incoming requests.
Communicate and coordinate actions with stakeholders.
Draft, format, and facilitate coordination of SPFs.
Analyze and summarize key points relevant to government decision-makers.
Prepare meeting agendas, record decisions, and track follow-on actions to closure.
Collect and compile information to report statuses and metrics.
Train new team members.
Assists in designing and creating web pages, data storage mechanisms and, documenting new and existing procedures.
Assists in the implementation of operating methods to improve processing, distribution of information, and process controls.

Requirements

Relevant experience supporting compliance, legal, auditing, or operational mission functions
Experience working in environments directly supporting customer missions (e.g., intelligence, collection, cybersecurity, or operations)
Degree in Law, Business, Accounting, or a related field (such as Finance, Economics, Management, or Information Technology)
Six (6) years of relevant experience with an Associate’s degree
Five (5) years of relevant experience with a Bachelor’s degree
Three (3) years of relevant experience with a Master’s degree
Two (2) additional years of relevant experience may substitute for an Associate’s degree (up to eight (8) years total)

Benefits

Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
Professional Development: Opportunities for training, certifications, and career advancement.
Work-Life Balance: Flexible work schedules and remote work options.
Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

quality controldata storage mechanismsprocess controlsdocumenting proceduresanalyzing informationreporting metricsdraftingformattingfacilitating coordinationtraining

Soft Skills

communicationcoordinationstakeholder engagementorganizational skillsdecision-makingteam collaborationproblem-solvingattention to detailtime managementleadership