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Winning Assistants LLC

Medical VA, Marketing Support – Pelvic Health

Winning Assistants LLC

Medical VA supporting patient communication, scheduling, intake, and records for a concierge pelvic-health physical therapy practice. Supporting email marketing, social media, SEO, reviews, and provider outreach.

Posted 8/17/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $5 - $7 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare administration, patient coordination, and virtual receptionist duties, with a strong focus on data entry accuracy and customer service. Proficient in managing patient communication, appointment scheduling, and marketing support, while maintaining professionalism and confidentiality.

Highest-signal resume keywords
Healthcare Administration ExperienceData Entry AccuracyPatient Communication ManagementEmail Marketing ProficiencyWebPT Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient CoordinationVirtual Receptionist DutiesAppointment SchedulingData EntryEmail MarketingSocial Media MarketingSEO SupportGoogle Reviews ManagementDocumentation SupportEMR/EHR Experience
Soft Skills
Strong Communication SkillsHigh Emotional IntelligenceProactive AttitudeProfessional PresentationEmpathy
Tools & Technologies
Weave VOIP Phone SystemWebPTGoogle WorkspaceSocial Media PlatformsEmail Marketing Tools
Certifications & Qualifications
NBI ClearanceLocal Police Clearance
Industry Keywords
Healthcare SupportPatient IntakeConcierge PracticeCash-Pay PracticeWomen’s HealthPelvic Health

Tech Stack

Tools & technologies
VoIP

About the role

Key responsibilities & impact
  • Handle patient communication, care coordination, patient intake, and scheduling
  • Manage virtual receptionist duties and support incoming phone calls through the Weave VOIP phone system
  • Complete data entry with extremely high attention to detail
  • Support patient forms, intake details, and records management in WebPT
  • Provide general administrative support to reduce the client’s workload and allow more focus on patient care
  • Support appointment setting, customer service, and sales-related tasks
  • Assist with Google reviews and patient follow-up related to reviews
  • Support email marketing, text message marketing, social media, and basic SEO-related tasks
  • Respond to online messages and send outreach messages to local doctors and providers
  • Help build and start marketing workflows as the client expands marketing efforts

Requirements

What you’ll need
  • Experience in healthcare administration, patient coordination, medical office support, virtual receptionist work, or similar healthcare support required
  • Strong data entry experience with extremely high attention to detail required
  • Experience handling patient communication, care coordination, patient intake, scheduling, and virtual receptionist duties required
  • Experience supporting patient paperwork, forms, documentation, and administrative tasks required
  • Experience with email marketing required
  • Confidence with appointment setting, customer service, and sales support required
  • Experience with multiple EMRs/EHRs required; WebPT experience preferred
  • Concierge, cash-pay, physical therapy, women’s health, or pelvic health practice experience preferred
  • Experience with social media, email and text message marketing, SEO support, Google reviews, and outreach messaging is a plus
  • Experience supporting U.S.-based or international companies required/encouraged
  • Fluent English with minimal accent
  • Professional presentation and strong communication skills
  • High emotional intelligence and comfort discussing sensitive women’s health topics
  • Tech-savvy, detail-oriented, and comfortable learning multiple systems
  • Self-starter, proactive, and able to think independently
  • Comfortable with sales conversations, appointment booking, and patient follow-up
  • Ability to maintain professionalism, confidentiality, and empathy
  • Relevant work experience
  • Must provide an NBI Clearance and/or Local Police Clearance before onboarding
  • Must attend video meetings with camera on when required
  • Reliable laptop or desktop computer
  • Stable high-speed internet connection of at least 25 Mbps
  • Noise-canceling headset
  • Working webcam
  • Quiet and professional work environment

Benefits

Comp & perks
  • Dedicated HR & Contractor Support Team
  • Premium VPN Access (Optional)
  • HIPAA & Cybersecurity Training + Certification (Provided)
  • Top 1% VA Performance Training
  • Client-Approved U.S. Holidays
  • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client
  • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support
  • Optional performance-based incentives, bonuses, or increased hours based on performance