Medical Billing & Scheduling Coordinator

Winning Assistants LLC

Healthcare Medical Billing & Scheduling Coordinator supporting a multi-location healthcare practice. Managing patient scheduling, medical billing, and insurance verification.

Posted 7/13/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $5 - $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medical Billing, Revenue Cycle Management (RCM), and Insurance Verification, with a strong understanding of healthcare workflows and patient scheduling processes. Proficient in managing prior authorizations and claims follow-up to ensure optimal reimbursement and compliance.

Highest-signal resume keywords

Medical Billing ExperienceRevenue Cycle Management (RCM)Insurance VerificationPrior Authorization HandlingPatient Scheduling Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingRevenue Cycle Management (RCM)Insurance VerificationPrior AuthorizationClaims Follow-UpDenial ManagementBilling DocumentationPayment ProcessingHealthcare WorkflowsAppointment Coordination

Soft Skills

Organizational SkillsMultitasking SkillsProfessional Communication

Tools & Technologies

Office AllyOptumSquareClearinghouseCustom Spreadsheets

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Healthcare Industry ExperienceHIPAA CompliancePatient Follow-UpScheduling Records ManagementInsurance Claims Knowledge

About the role

Key responsibilities & impact

Schedule and coordinate patient appointments across two office locations
Manage appointment reminders to reduce patient no-shows
Reschedule appointments as needed while maintaining provider availability
Coordinate patient follow-ups and scheduling communications
Maintain accurate scheduling records across all systems
Process daily medical billing tasks
Follow up on unpaid and denied insurance claims
Assist with Revenue Cycle Management (RCM) activities
Identify and resolve claim denials to maximize reimbursements
Support billing documentation and account reconciliation
Verify patient insurance eligibility and benefits
Submit, track, and manage prior authorization requests
Access and download authorization information through the Optum portal
Maintain authorization tracking records and documentation
Coordinate with insurance companies regarding authorization approvals and updates
Handle inbound and outbound patient phone calls
Assist with patient follow-up communications
Update spreadsheets and patient information
Office Ally (primary practice management system)
Clearinghouse (for scheduling and patient information)
Square (for appointment holds/payment processing)
Optum (insurance portal with authorization access)
Custom spreadsheets for patient data, referral doctor information, test requirements, and authorization tracking
Basic phone system (traditional phone line)

Requirements

What you’ll need

Healthcare industry experience is **REQUIRED**
Medical billing and Revenue Cycle Management (RCM) experience is **REQUIRED**
Insurance verification and prior authorization experience is **REQUIRED**
Experience using **Office Ally** is highly preferred
Required Skills
Strong understanding of healthcare workflows
Experience with patient scheduling and appointment coordination
Knowledge of insurance verification and eligibility processes
Experience handling prior authorizations
Revenue Cycle Management (RCM)
Claims follow-up and denial management
Billing documentation and payment processing
Insurance claims knowledge
Deal Breakers❌ No healthcare industry experience **❌ No medical billing or Revenue Cycle Management (RCM) experience** ❌ No experience with insurance verification or prior authorizations **❌ Poor organizational or multitasking skills** ❌ Inability to maintain HIPAA compliance
Basic Requirements
Must speak and write English clearly and professionally.
Must have relevant work experience.
Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
Must be available to attend video meetings with camera on when required.
Technical Requirements
Computer: Reliable laptop or desktop computer.
Internet: Stable high-speed internet connection (minimum 25 Mbps).
Audio: Noise-canceling headset.
Video: Working webcam for virtual meetings.
Workspace: Quiet and professional work environment.

Benefits

Comp & perks

- **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
- **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
- **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.