Dental Insurance, Billing Coordinator

Winning Assistants LLC

Remote Dental Insurance & Billing Coordinator in fast-paced healthcare environment. Responsible for insurance verification, billing support, and exceptional patient communications.

Posted 7/8/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $5 - $6 per hourWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Verify patient insurance eligibility and benefits, process pre-authorizations, and ensure accurate insurance documentation.
Assist patients in understanding insurance coverage, treatment estimates, and expected out-of-pocket costs for various treatment plans.
Support billing-related processes, maintain organized records, and assist with administrative tasks to ensure smooth daily operations.
Perform front desk and receptionist support tasks when needed.
Manage inbound and outbound patient calls professionally.
Provide patient scheduling and appointment support.
Handle email and phone call management, including voicemail follow-ups.
Send out X-ray results and other patient communications.
Assist with scheduling backup and patient coordination.
Maintain a positive, professional, and patient-centered experience at all times.

Requirements

What you’ll need

Medical education or degree: Not required
Previous experience as a Virtual Assistant: Preferred but not required
Medical license (doctor, nurse, PT, etc.): Not required
Dental industry experience is highly preferred
Insurance verification and billing expertise
Knowledge of insurance plans and out-of-pocket cost calculations preferred
Familiarity with Open Dental practice management system preferred, or the ability to learn quickly as the clinic transitions from Egosap
Strong phone communication skills
Patient-facing customer service experience
Ability to manage multiple insurance-related inquiries efficiently
Professional demeanor and excellent interpersonal skills for patient interactions
Must be proficient in speaking and writing English very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)
Device: Reliable laptop or desktop computer.
Internet: High-speed connection (minimum 10 Mbps).
Audio: Noise-canceling headset.
Video: Webcam for virtual meetings.
Workspace: Quiet, professional environment.

Benefits

Comp & perks

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Insurance VerificationBilling ExpertiseOut-of-Pocket Cost CalculationsPatient SchedulingAdministrative Support

Soft Skills

Interpersonal SkillsProfessional DemeanorCustomer Service Orientation

Certifications

NBI ClearanceLocal Police Clearance