Dental Patient Coordinator – Oral Surgery

Winning Assistants LLC

Dental Patient Coordinator at busy oral surgery practice managing patient scheduling and surgical preparation. Requires RN license and strong front desk experience in dental settings.

Posted 7/8/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $5 - $7 per hourWebsite

About the role

Key responsibilities & impact

Manage appointment scheduling and patient reminders
Coordinate completion of new patient forms, consent forms, and payment requirements prior to appointments
Maintain and organize patient records and documentation
Respond to patient inquiries and correspondence
Coordinate communication between patients and healthcare professionals
Assist with pre-operative and post-operative patient coordination
Ensure required medical clearances and health documentation are completed prior to surgery
Support the treatment coordinator with administrative tasks and documentation preparation
Prepare reports, spreadsheets, and documentation trackers
Maintain accurate information within the Open Dental practice management system
Assist with insurance coordination and EOB processing
Ensure all patient communication and records follow HIPAA compliance standards

Requirements

What you’ll need

Active Registered Nurse (RN) license required
Experience reviewing patient medical histories and medication lists
Basic familiarity with medications commonly used in surgical or dental settings
Familiarity with medical and dental terminology, particularly related to oral surgery
Knowledge of oral surgery workflows is highly preferred
Strong front desk experience, preferably in a dental or oral surgery practice
Extensive experience with appointment scheduling, patient communication, and front desk coordination
Ability to manage complex, multi-step patient workflows efficiently
Excellent communication and customer service skills
Experience with Open Dental (required; hands-on experience is non-negotiable)
Delta Dental insurance integration (EOB processing) is preferred
Zoom Phone experience
Strong understanding of HIPAA compliance and patient confidentiality
High attention to detail and organizational skills
Strong critical thinking and problem-solving abilities
Ability to work independently with minimal supervision
Strong focus, productivity, and accountability in a remote work environment
Quick learner who can follow instructions closely and adapt to new workflows
Comfortable working confidently in a fast-paced surgical practice
Candidates with experience in the following roles are strongly preferred: Medical Receptionist, Medical Scribe, Patient Care Coordinator, Dental Receptionist, Healthcare Administrative Assistant
Must be proficient in speaking and writing English very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)
Reliable laptop or desktop computer.
High-speed internet connection (minimum 10 Mbps).
Noise-canceling headset.
Webcam for virtual meetings.
Quiet, professional workspace.

Benefits

Comp & perks

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Patient Record ManagementMedical History ReviewMedication FamiliarityOral Surgery Workflow KnowledgeEOB ProcessingDocumentation PreparationReport PreparationInsurance CoordinationPatient Workflow ManagementCritical Thinking

Soft Skills

Excellent Communication SkillsCustomer Service SkillsAttention to DetailOrganizational SkillsProblem-Solving Abilities

Certifications

Active Registered Nurse (RN) LicenseNBI ClearanceLocal Police Clearance