Patient Support, GoHighLevel Virtual Assistant

Winning Assistants LLC

Patient Support Virtual Assistant managing Go High Level workflows and providing patient communication support. Ideal for detail-oriented candidates with healthcare experience and strong communication skills.

Posted 7/1/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $6 - $7 per hourWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Build, customize, and maintain workflows within Go High Level.
Create and implement automations, triggers, campaigns, and pipeline workflows.
Complete Go High Level projects and workflow requests assigned by the provider.
Troubleshoot and improve existing GHL automations and processes.
Answer inbound patient calls professionally.
Respond to patient emails and inquiries promptly.
Coordinate communication with insurance companies.
Check insurance claim status and follow up on outstanding claims.
Maintain accurate documentation within ChiroTouch EHR.
Perform internet research and administrative tasks as needed.
Support day-to-day clinic operations alongside the current Virtual Assistant.
Review work carefully to help minimize errors and improve workflow efficiency.

Requirements

What you’ll need

Hands-on Go High Level (GHL) workflow creation and automation experience (Deal Breaker).
Experience building workflows, triggers, automations, and campaigns inside Go High Level.
Excellent verbal and written English communication skills.
Strong computer skills and ability to quickly learn new software.
Comfortable speaking with patients and insurance companies over the phone.
Strong email communication skills.
Exceptional attention to detail with minimal careless mistakes.
Ability to multitask while maintaining accuracy.
Strong organizational and follow-up skills.
Experience working in a medical, chiropractic, or healthcare practice (Preferred).
Experience using ChiroTouch EHR and GHL (Preferred).
Experience handling insurance verification and insurance claims follow-up (Preferred).
Previous Virtual Assistant experience supporting U.S. healthcare providers (Preferred).

Benefits

Comp & perks

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Workflow CreationAutomationTriggersCampaignsInsurance VerificationDocumentation ManagementInternet ResearchAdministrative TasksMultitaskingAttention to Detail

Soft Skills

Professional CommunicationOrganizational SkillsFollow-Up Skills