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Winning Assistants LLC

Bilingual Healthcare Coordinator, Spanish-English

Winning Assistants LLC

Bilingual Healthcare Coordinator supporting daily operations of a healthcare organization serving a community. Role involves patient scheduling, communication, and administrative tasks in a remote setting.

Posted 6/26/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSenior💰 $6 - $8 per hourWebsite

About the role

Key responsibilities & impact
  • Schedule patient appointments and send appointment reminders
  • Handle patient inquiries through phone, email, text, and telehealth platforms
  • Communicate professionally and compassionately with patients
  • Manage email and text communications, including sorting, responding, prioritizing, and sending newsletters
  • Coordinate with healthcare professionals to support smooth patient care
  • Manage and maintain patient records accurately in AthenaHealth
  • Support chronic disease management through follow-ups, patient tracking, and record updates
  • Assist with medical coding and documentation support
  • Compile medical research and prepare reports as needed
  • Prepare and organize reports, presentations, spreadsheets, and other documents
  • Process claims and verify patient insurance coverage
  • Support medical billing reconciliation
  • Assist with billing-related administrative tasks
  • Help ensure insurance and patient financial information is documented accurately
  • Manage telehealth platforms and virtual patient coordination
  • Support donor communications using provided templates
  • Assist with social media management, including content scheduling and account monitoring
  • Provide general administrative support as the clinic grows and operational needs evolve

Requirements

What you’ll need
  • Fluent in spoken and written Spanish and English
  • Hands-on experience using AthenaHealth is required
  • Experience with chronic disease management, including follow-ups, patient tracking, and records management
  • Previous experience in medical administrative roles such as Medical Receptionist, Medical Biller, Patient Care Coordinator, Provider Support, or similar healthcare role
  • Experience with claims processing, insurance verification, billing support, and patient communication
  • Strong attention to detail and ability to manage patient records accurately
  • Comfortable working in a growing clinic where responsibilities may evolve
  • Proactive and willing to ask providers clarifying questions when needed
  • Strong customer service and professional communication skills

Benefits

Comp & perks
  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical codingclaims processinginsurance verificationpatient trackingrecord managementbilling supportchronic disease managementadministrative supportreport preparationdocument organization
Soft Skills
attention to detailcustomer serviceprofessional communicationproactivecompassionate communicationorganizational skillsability to manage evolving responsibilitiesclarifying questionsinterpersonal skillstime management