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Bilingual Medical Scribe, Patient Support Virtual Assistant
Winning Assistants LLCBilingual Medical Scribe supporting healthcare documentation and patient communication. Ideal role for healthcare experience with emphasis on accuracy and detail in clinical environment.
Tech Stack
Tools & technologiesSOAP
About the role
Key responsibilities & impact- Accurately document patient visits and medical notes
- Assist providers with detailed medical documentation
- Ensure completeness and accuracy of patient records
- Support SOAP note preparation and clinical documentation workflows
- Reduce documentation burden on medical assistants
- Handle inbound and outbound patient calls professionally
- Assist with patient communication and follow-up
- Support administrative coordination related to patient care
- Assist with patient triage support
- Help route patient concerns appropriately
- Support clinic administrative workflows and documentation tasks
Requirements
What you’ll need- Extensive medical scribing experience is REQUIRED
- Healthcare industry background required
- Pain management experience preferred
- Bilingual Spanish-English proficiency required
- Required SkillsMedical Scribing & Documentation
- Strong experience with medical documentation workflows
- Familiarity with SOAP note formatting preferred
- Ability to capture complete and accurate patient information
- Healthcare Knowledge
- Understanding of medical terminology and clinical workflows
- Comfortable supporting patient triage and documentation tasks
- Technical Skills
- Experience using Athena Health or similar EHR systems
- Familiarity with insurance verification systems like Availity
- Communication Skills
- Fluent in both Spanish and English
- Professional patient communication skills
- Strong phone etiquette and patient interaction ability
- Work Style & Personality
- Detail-oriented and organized
- Motivated and reliable
- Able to work independently with minimal supervision
- Adaptable and able to integrate into existing workflows quickly
Benefits
Comp & perks- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical scribingmedical documentationSOAP note preparationpatient triagemedical terminologyclinical workflowsinsurance verificationEHR systemsAthena Healthdocumentation workflows
Soft Skills
bilingual Spanish-Englishprofessional communicationphone etiquettedetail-orientedorganizedmotivatedreliableindependent workadaptabilitypatient interaction