Experience in sales, lead generation, or outbound calling required
Dispatch or operations experience (Bambi or similar tools) preferred
Strong Communication Skills
Confident and clear phone communication
Professional written communication (email and messaging)
Comfortable making outbound calls
Proactive in following up with leads
Results-driven and focused on conversion
Ability to manage multiple responsibilities daily
Organized and detail-oriented
Experience posting and engaging on social platforms
Comfortable managing daily content and interactions
Ability to learn and use dispatch tools (Bambi preferred)
Comfortable using CRM systems and communication tools
Must be proficient in speaking and writing English very clearly
Must have relevant work experience
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)
Reliable laptop or desktop computer.
High-speed connection (minimum 10 Mbps).
Noise-canceling headset.
Webcam for virtual meetings.
Quiet, professional environment

Benefits

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
*These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.*

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

lead generationoutbound callingdispatch operationscustomer inquiriescontent postingsocial media engagementCRM systemsemail communicationfollow-upconversion optimization

Soft Skills

strong communication skillsproactiveorganizeddetail-orientedresults-drivenconfident phone communicationprofessional written communicationability to manage multiple responsibilitiescomfortable making outbound callsengagement

Certifications

NBI clearanceLocal Police Clearance