Winning Assistants LLC

Healthcare Administrative Assistant

Winning Assistants LLC

part-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $6 - $8 per hour

About the role

  • Patient Records Management: Maintain accurate and up-to-date documentation within the EMR system (HelloNote).
  • Handling Patient Inquiries & Correspondence: Respond to calls, emails, and messages in a professional and compassionate manner.
  • Medical Research & Reporting: Compile medical reports and research summaries for internal and client use.
  • Document Preparation: Create and organize reports, spreadsheets, and presentations (Such as updating policy and procedure manuals, employee handbooks etc..).
  • Social Media Management: Draft and schedule content, monitor activity, and maintain social media presence.
  • Email & Text Management: Sort, prioritize, and respond to communications; distribute newsletters.
  • Billing Support: Process payments from cash-pay patients, follow up on invoices, and coordinate payroll verification.
  • Other Duties: Run reports, attend VA meetings, onboarding, update internal documents, follow up with doctors on care plans, and assist with client intake/follow-up and other administrative support as needed

Requirements

  • At least 2+ years of relevant experience as a Medical Virtual Assistant or in a similar healthcare administrative role
  • Excellent grammar, writing, and verbal communication skills
  • Strong problem-solving ability with willingness to ask questions when needed
  • Self-starter with accountability and initiative
  • Friendly, professional, and approachable demeanor
  • Culturally sensitive and respectful, especially when working with older adult patients (75+)
  • Clear and audible speaking voice suitable for patients with hearing limitations
  • Must be proficient in speaking and writing English very clearly.
  • Must have relevant work experience.
  • Be able to submit an NBI clearance or Local Police Clearance background check if requested.
  • Must be available for video meetings with your camera on.
  • Must have no other clients during required work hours.
Benefits
  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EMR systemmedical reportingdocument preparationsocial media managementbilling supportdata organizationcommunication managementpatient records managementresearch compilationadministrative support
Soft Skills
excellent grammarverbal communicationproblem-solvingself-starteraccountabilityinitiativefriendly demeanorprofessionalismcultural sensitivityapproachability
Certifications
NBI clearanceLocal Police Clearance