Duck Creek Configurator II, III

Windward Risk Managers

Duck Creek configurator managing PAS rules, rates, forms, and testing for insurance operations. Supporting helpdesk requests, documentation, deployments, and project reporting.

Posted 8/8/2026full-timeRemote • Alabama, California, Connecticut, Florida, Kentucky, Montana, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $68,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and proficiency in configuring policy administration systems, with a solid understanding of the software development lifecycle. Capable of managing multiple projects while maintaining effective communication and documentation practices.

Highest-signal resume keywords

Policy Administration System ConfigurationAnalytical SkillsJIRA ManagementDuck Creek Author ToolTest Plan Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisConfiguration TestingQuality TestingSpreadsheet SoftwareDatabase Software

Soft Skills

Organizational SkillsVerbal CommunicationWritten CommunicationPresentation Skills

Tools & Technologies

MS OfficeJIRAConfluenceService Desk

Industry Keywords

Insurance ProductsInsurance MethodologiesSoftware Development Lifecycle

About the role

Key responsibilities & impact

Configure rates, rules, and forms within the policy administration system (PAS) under supervision
Monitor the Operations helpdesk, triage and escalate requests, and provide level-one helpdesk support
Respond to technical assistance requests in person, by phone, or electronically
Review business and regulatory requirements before making PAS configuration changes
Analyze business systems and user needs
Make approved PAS configuration changes and test functionality
Fix product-configuration defects found during testing
Perform peer reviews and quality testing on configuration changes
Document requirements, use cases, and user stories
Maintain knowledge-base documents
Write and execute test plans and test scripts
Follow code-deployment best practices using local repositories and pull/push/merge workflows
Maintain records in JIRA, service desk, and Confluence
Generate routine project status reports for management

Requirements

What you’ll need

Bachelor of Science in an area of study with analytic emphasis, typically math, computer sciences, or accounting
Proficient in MS Office products
Experience with Microsoft Office products
Prior experience performing analytical or quantitative activities in spreadsheet/database software applications
Excellent organizational skills and ability to prioritize and manage multiple projects and assignments
Excellent verbal and written communication skills
Excellent presentation skills
Familiarity with insurance, insurance products, rules, and methodologies preferred
Knowledge of software development lifecycle preferred
Solid understanding of the Duck Creek Author tool preferred
Permanent U.S. work authorization required
Employer sponsorship is not offered now or in the future

Benefits

Comp & perks

Optional work from home
Day shift