Collections & Commissions Manager

Windward Risk Managers

AR Commission Collection Manager coordinating with Marketing, Sales and Operations for accurate commission payments. Resolving agent inquiries and enhancing the efficiency of commission payment processes.

Posted 7/25/2026full-timeBoca Raton • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commission payment processes, including analysis and resolution of complex payment inquiries. Proficient in financial reporting and process improvements, with strong organizational and communication skills.

Highest-signal resume keywords

Commission Payment ProcessAccounts ReceivableFinancial ReportingAnalytical SkillsMS Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commission ChargebacksPayment Inquiries ResolutionData AnalysisProcess Improvement1099 Commission Reporting

Soft Skills

Verbal CommunicationWritten CommunicationOrganizationPlanning

Tools & Technologies

MS ExcelMS Word

Industry Keywords

Business AdministrationAccountingFinanceCollections

About the role

Key responsibilities & impact

Work closely with staff and company’s Marketing, Sales and Operations teams to ensure transactional accuracy and enhance efficiency of commission payment process
Responsible for follow-up commission questions from agents
Process commission chargebacks related to agency of record transfers
Ensure amounts due back to the company from agents are processed and applied timely and accurately
Prepare monthly/quarterly commission and sales incentive payment summary reports
Interact with agents to analyze and resolve non-routine/complex payment inquiries and disputes
Process manual commission statements if required
Coordinate with the Operations team regarding any system issues
Work collaboratively with staff and Marketing to identify and resolve outstanding agent commission balances due to the company
Assist with the development and implementation of process improvements
Review and resolve stale checks to agencies
Assist with preparation of agent 1099 commission reporting

Requirements

What you’ll need

Undergraduate degree in business administration, accounting, finance or related field
A minimum of three (3) years of work experience in AR and collections
Strong verbal and written communication skills for interaction with agents in addressing agent inquiries
Strong analytical skills and ability to research and evaluate complex payment process issues and financial information
Strong organization and planning skills to set priorities, and to plan work
Ability to relate agent’s questions/problems to the company’s commission payment process and formulate analytical scenarios and conduct analyses
Strong MS Excel and Word skills to prepare, analyze and properly present large sets of data.

Benefits

Comp & perks

Hybrid schedule of 4 days in office and 1 day remote after training
Fully in office during initial training period