WIN Home Inspection

Franchise Operations Specialist

WIN Home Inspection

full-time

Posted on:

Location: Illinois • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Build trusted relationships with franchise owners and collaborate across marketing, training, and operations
  • Serve as a trusted point of contact for franchise owners
  • Champion and coordinate requests with internal marketing, training, and operations teams
  • Provide responsive, empathetic support and follow-through on franchisee needs
  • Contribute to projects such as training programs, marketing reviews, and process improvements
  • Deepen knowledge of systems and processes to provide more direct guidance over time

Requirements

  • Friendly and empathetic with strong people and communication skills
  • Natural leader with a drive to grow professionally and personally
  • Quick learner, organized, and persistent in getting things done
  • Experience collaborating with cross-functional teams (marketing, training, or operations)
  • 4+ years in client service or customer success (preferred but not required)
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