Franchise Support Specialist
WIN Home Inspection
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Be the main point of contact for franchise owners, building trust and rapport
- Champion and coordinate requests with internal marketing, training, and tech teams
- Provide responsive, empathetic support and follow-through on client needs
- Contribute to projects such as training programs, marketing reviews, and process improvements
- Troubleshoot and provide guidance as you grow expertise in our systems
Requirements
- 4+ years in client service or customer success (preferred but not required)
- Friendly and empathetic with a flair for marketing
- Natural leader with a drive to grow professionally and personally
- Quick learner, organized and persistent in getting things done
Benefits
- Health, dental, vision insurance
- PTO
- 401(k) match
- Career development and advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
empathetic supportbuilding trustrapportleadershiporganizationpersistencequick learner