Lead Program Manager, Community Wishlist

Wikimedia Foundation

Lead Wikimedia Foundation programs turning community requests into impactful features and fixes. Align distributed teams, manage delivery, resources, stakeholders, and measurable outcomes.

Posted 8/5/2026full-timeRemote • Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Iowa, Maryland, Massachusetts, Minnesota, Missouri, Montana, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesSenior💰 $130,198 - $198,422 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong program management capabilities, including strategic alignment, planning, and execution of community-focused initiatives. Proven ability to build relationships with diverse stakeholders and manage multi-stakeholder groups effectively.

Highest-signal resume keywords

Community ManagementProgram ManagementStakeholder EngagementBudget ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program EvaluationMetrics DevelopmentProject PlanningResource AllocationWorkflow Improvement

Soft Skills

Problem SolvingDecision-MakingFacilitationDetail OrientationCultural Competence

Industry Keywords

Wikimedia CommunityEquity and InclusionInternational OrganizationMulti-Stakeholder GroupsDistributed Workforce

About the role

Key responsibilities & impact

Lead the strategic alignment, design, delivery, and evaluation of Wikimedia Foundation programs related to community-requested features and fixes
Lead planning, coordination, and execution of request intake programs across teams and departments
Track delivery, establish metrics and milestones, and support teams in achieving meaningful impact
Improve wishlist-level team practices, workflows, and processes
Support community organizations in implementing related programming
Manage budgets, resources, contracts, external vendors, and consultants
Manage teams across functional boundaries, including internal and external teams
Maintain documentation and transparent reporting structures
Communicate portfolio vision and direction to stakeholders
Lead capacity planning, identify gaps, and recommend resource allocation or escalation
Partner with Product and Technology leadership and program stakeholders to align priorities
Build and maintain relationships with community members, leaders, movement organizations, and diverse stakeholders
Establish shared understanding of program goals and stakeholder commitments
Design program evaluation plans and develop qualitative and quantitative metrics
Evaluate program success against metrics and milestones
Prepare reports and presentations on program outcomes and progress

Requirements

What you’ll need

8+ years of experience in community management and community service ownership, including a portfolio of past projects led
8+ years of experience managing multi-stakeholder groups with staff, partner organizations, and volunteers
Proven positive impact on large teams and complex projects while balancing competing priorities and delivering results
Strong program management skills in prioritization, organization, planning, time management, facilitation, problem solving, and decision-making
Excellent English written and verbal communication skills
Executive presentation experience
Ability to build rapport and influence with distributed, multicultural teams and varied communication and learning styles
Commitment to and experience creating a culture of equity, inclusion, and diversity
Ability to navigate complexity and move from ambiguity to action
Ability to communicate and collaborate with technical and non-technical stakeholders
Detail orientation with ability to maintain the big picture
Experience working in an international organization with a distributed workforce preferred
Experience with the Wikimedia community or a movement with strong culture and values preferred
Current work authorization in the hiring location for non-US employees

Benefits

Comp & perks

Salaries set competitively, equitably, and consistently with Wikimedia Foundation values and culture
Compensation adjusted to the country of hire for applicants outside the US
Local third-party Employer of Record for non-US employees
U.S. Benefits & Perks information provided
Inclusive and equitable workplace
Equal opportunity employer
Disability accommodations available during the application process