Facilities & Maintenance Coordinator

White Stuff

Facilities & Maintenance Coordinator overseeing reactive, planned, and statutory maintenance for White Stuff’s UK and German retail estate. Managing contractors, reporting, utilities, and health and safety compliance across stores, HQ, and distribution operations.

Posted 8/10/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in facilities management, including maintenance administration, compliance with statutory regulations, and effective communication with stakeholders. Proficient in managing health and safety systems and contractor oversight within a multi-site retail environment.

Highest-signal resume keywords

Facilities ManagementStatutory Maintenance ComplianceHealth And Safety AdministrationRisk Assessment And AuditsIOSH Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maintenance ReportingProperty Management SystemContract AdministrationInvoice ProcessingHealth And Safety Incident MonitoringAccident InvestigationMultitaskingProven Administration Skills

Soft Skills

Communication SkillsOrganisational SkillsProactive AttitudeInnovative ThinkingAbility To Work Under Pressure

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint

Certifications & Qualifications

IOSH Certification

Industry Keywords

Multi-Site EnvironmentRetail Facilities ManagementCompliance MaintenanceUtilities ContractsHealth And Safety Policy

About the role

Key responsibilities & impact

Act as the primary contact for FM and workplace-related enquiries across the White Stuff estate
Log and action reactive maintenance and manage completion to high standards
Maintain the in-house Property Management system and keep store details up to date
Prepare weekly and monthly maintenance reports and update stakeholders on completed and outstanding jobs
Administer planned preventative, statutory, and compliance maintenance across the estate
Administer utilities contracts, including checking and processing invoices
Manage contractors and review and approve risk and method statements
Ensure health and safety systems are in place, maintained, and issues are managed efficiently
Monitor and record health and safety incidents and produce reports and statistics for the Quarterly H&S Committee
Ensure accidents and near misses are logged and acted upon
Liaise with landlords as required
Assist with implementation, administration, and updating of the Health & Safety policy, Environmental Plan, and Business Continuity Plan

Requirements

What you’ll need

Experience working in a facilities role within a multi-site and retail environment
Ability to communicate at all levels with the business, suppliers, and contractors
Knowledge of statutory maintenance and testing compliance
Experience dealing with risk assessments, audits, and accident investigations
IOSH certification would be beneficial but is not essential
Proactive, innovative, and responsive
Good organisational and planning skills
Pragmatic with good communication skills
Able to multitask and work under pressure
Proven administration skills
Competent PC skills, including Word, Excel, Outlook, and PowerPoint
Positive “Can Do” attitude

Benefits

Comp & perks

Quarterly/Annual bonus opportunity
Up to 25 days holiday, Plus Bank Holidays
2 extra (paid!) days off per year to volunteer in the local community
50% discount
Subsidised BUPA Dental Insurance
Healthcare cash plan and Life Assurance
Interest free season ticket loan
Pension Contribution