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Business Operations Associate
WhippyBusiness Operations Associate running billing, systems, recruiting, and CEO operations at Whippy, an AI business-communication platform. Growing into market research, pricing models, partnerships, and strategic projects.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and the ability to manage multiple operational tasks, including billing, vendor invoices, and customer contracts. Proficient in using tools like Stripe and HubSpot to ensure accurate financial tracking and reporting.
Highest-signal resume keywords
Stripe Payment ProcessingHubSpot CRM ManagementOperational Task ManagementData Analysis and ReportingFluency with Spreadsheets
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing ManagementVendor Invoice ProcessingCustomer Contract ReconciliationProject ExecutionMarket ResearchPricing Scenario ModelingStrategic Brief DevelopmentRecruiting Pipeline TrackingOperational Milestone AchievementAI Tool Utilization
Soft Skills
Highly OrganizedStrong JudgmentProactive Work IdentificationProfessional Written CommunicationAdaptability to Changing Responsibilities
Tools & Technologies
StripeHubSpotPandaDocSpreadsheetsSourcing Tools
Industry Keywords
Operational ExcellenceCustomer BillingContract ManagementMarket Opportunity AnalysisPartnership Ecosystems
About the role
Key responsibilities & impact- Monitor Stripe for failed payments and overdue invoices, follow up to resolution, and reconcile checks
- Keep HubSpot, PandaDoc, Stripe, and the internal database aligned with customer contracts, usage, and payments
- Execute upgrade and renewal paperwork, billing updates, and customer recaps after leadership approval
- Process vendor invoices and handle customer billing requests the same day
- Resolve or route inbound requests reaching the CEO and follow through until closure
- Manage applicant responses, sourcing tools, interview scheduling, and recruiting pipeline tracking
- Prepare CEO meetings, track follow-ups, and manage recurring operational tasks
- Research new markets, size opportunities, and build strategic briefs
- Model pricing scenarios, enterprise deals, partner revenue shares, and new products
- Research partnership and channel ecosystems
- Analyze, scope, and execute special projects for the CEO
- Achieve operational milestones including current system reconciliation, zero overdue invoices without active follow-up, autonomous routing and recruiting coordination, and at least two strategic projects in year one
Requirements
What you’ll need- One to three years out of school
- Concrete evidence of outworking and outthinking peers through work, building, competition, or other substantial achievement
- Highly organized; owned tasks require no repeated follow-up
- Fast, clean, professional written English
- Fluency with spreadsheets
- Current use of AI tools to work faster
- Strong judgment and ability to identify needed work proactively
- Willingness to handle billing and other foundational operational tasks
- Ability to work with changing responsibilities and an expanding role
- Availability to start at 7am Pacific to match East Coast customers
- Experience with Stripe, HubSpot, or billing is a plus, not a requirement
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Whippy Website LinkedIn All Job Openings 11 - 50 employees Founded 2021 ☁️ SaaS 🎯 Recruiter SaaS
- Recruitment Whippy is an omnichannel AI communications platform that provides AI assistants to automate recruiting, sales, support, and reception tasks. Its cloud-based tools (SMS, voice/VoIP, chatbots, campaigns, automations and integrations) let teams scale communications, reduce hiring and support costs, and improve engagement across languages and channels. Whippy targets businesses that need to streamline candidate outreach, customer support, and lead qualification with 24/7 AI coworkers. Business Operations Associate Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Culver City – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Business Operations 🚫👨🎓 No degree required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Monitor Stripe for failed payments and overdue invoices, follow up to resolution, and reconcile checks
- Keep HubSpot, PandaDoc, Stripe, and the internal database aligned with customer contracts, usage, and payments
- Execute upgrade and renewal paperwork, billing updates, and customer recaps after leadership approval
- Process vendor invoices and handle customer billing requests the same day
- Resolve or route inbound requests reaching the CEO and follow through until closure
- Manage applicant responses, sourcing tools, interview scheduling, and recruiting pipeline tracking
- Prepare CEO meetings, track follow-ups, and manage recurring operational tasks
- Research new markets, size opportunities, and build strategic briefs
- Model pricing scenarios, enterprise deals, partner revenue shares, and new products
- Research partnership and channel ecosystems
- Analyze, scope, and execute special projects for the CEO
- Achieve operational milestones including current system reconciliation, zero overdue invoices without active follow-up, autonomous routing and recruiting coordination, and at least two strategic projects in year one 🎯 Requirements
- One to three years out of school
- Concrete evidence of outworking and outthinking peers through work, building, competition, or other substantial achievement
- Highly organized; owned tasks require no repeated follow-up
- Fast, clean, professional written English
- Fluency with spreadsheets
- Current use of AI tools to work faster
- Strong judgment and ability to identify needed work proactively
- Willingness to handle billing and other foundational operational tasks
- Ability to work with changing responsibilities and an expanding role
- Availability to start at 7am Pacific to match East Coast customers
- Experience with Stripe, HubSpot, or billing is a plus, not a requirement Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Business Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs