Onboarding Specialist

• Oversee Merchant Services Implementation and Product Setup Operations
• Manage Operations Implementation team and client onboarding
• Establish timelines and manage escalations for high-quality outcomes
• Develop and implement business unit strategies
• Serve as a strategic advisor on transformation efforts
• Identify, assess, and mitigate operational risks
• Execute process improvement opportunities
• Partner with stakeholders to deliver solutions
• Define OKRs and KPIs to measure success
• Serve as a subject matter expert in onboarding and implementation processes.

WF

Senior Manager – Merchant Services Onboarding Implementations