Operations Manager

Wellways Australia

Operations Manager leading Wellways’ community mental health and wellbeing service across Bairnsdale and Orbost. Guiding multidisciplinary teams, partnerships, quality improvement, and locally responsive support.

Posted 8/12/2026full-timeBairnsdale • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in mental health operations, with a focus on service development, quality improvement, and community engagement. Capable of leading multidisciplinary teams and fostering partnerships to enhance mental health and wellbeing support.

Highest-signal resume keywords

Senior Leadership ExperienceMental Health QualificationsAHPRA RegistrationPartnership Development SkillsData-Informed Decision Making

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Mental Health OperationsService DevelopmentQuality ImprovementData AnalysisCommunity Engagement

Soft Skills

Collaborative ApproachTeam LeadershipAccountabilityCommunication

Certifications & Qualifications

AHPRA RegistrationNational Police CheckWorking with Children CheckNDIS Worker Screening Check

Industry Keywords

Mental HealthWellbeingAllied HealthPsychosocial SupportSubstance UseAddiction Needs

About the role

Key responsibilities & impact

Lead the operations of the East Gippsland Mental Health and Wellbeing Local across Bairnsdale and Orbost
Lead a multidisciplinary team across clinical, psychosocial, and lived experience disciplines
Balance operational leadership with service development, quality improvement, and future planning
Work with consortium partners and the local community to keep services accessible, responsive, and grounded in local needs
Shape delivery of mental health and wellbeing support across East Gippsland
Support a community-led service for people aged 26 years and over experiencing mental health challenges, including co-occurring substance use or addiction needs

Requirements

What you’ll need

Demonstrated senior leadership experience in mental health, wellbeing, or a similar setting
Relevant tertiary qualifications in Allied Health, Nursing, Psychology, or another mental health-related field
AHPRA registration where applicable
Ability to lead and support a diverse team across clinical, psychosocial, and lived experience practice areas
Strong skills in partnership development, data-informed decision making, and continuous improvement practices
Collaborative approach focused on safety, quality, and accountability
Satisfactory National Police Check
Working with Children Check
NDIS Worker Screening Check, or willingness to undertake NDIS Workers Orientation module completion certificate

Benefits

Comp & perks

Salary packaging up to $15,899 per annum
Meal and Entertainment allowance via salary packaging up to $2,650 per annum
17.5% annual leave loading
Paid parental leave after 12 months of ongoing employment
Employee Assistance Program access for the employee and family
Purpose-driven, equitable, diverse, and socially inclusive work environment