Client Success Manager

Weezevent

Client Success Manager with Weezevent, leading projects for event organizers and managing client relations in the event technology sector. Ensuring high satisfaction and managing operations for successful events.

Posted 6/28/2026full-timeAntwerp • 🇧🇪 BelgiumMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead projects end-to-end as the main contact for event organizers.
Deploy, configure and manage Weezevent’s suite including (but not limited to) ticketing, access, and cashless systems.
Plan, coordinate and manage on-site operations, ensuring team leadership to provide reliable and efficient delivery.
Take responsibility for a diverse and demanding client portfolio, ensuring high client satisfaction and long-term retention.
Be accountable for the financial management of your scope, including post-event reporting and reviews, client follow-up, as well as advising on improvements and negotiating commercial and operational conditions for future events.

Requirements

What you’ll need

You have a positive, open and flexible attitude.
You work meticulously with sense of humour and a problem-solving mindset.
You go for 100% customer satisfaction.
You know how to get the best out of your crew on-site.
Invested and dynamic, you are happy to travel frequently throughout the season to attend events at weekends and on public holidays.
You have a good ICT knowledge and are eager to learn more.

Benefits

Comp & perks

Experience major international events and festivals firsthand.
Develop expertise in event technology, operations, and client relations.
Take ownership in a fast-paced, entrepreneurial environment.
Join a passionate, international team and grow with the company.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Event ManagementFinancial ReportingPost-Event ReviewOperational ImprovementTicketing SystemsAccess SystemsCashless SystemsICT Knowledge

Soft Skills

Problem-Solving MindsetPositive AttitudeFlexibilityCustomer Satisfaction FocusTeam Motivation